bv345 Terms & Conditions — Full Details
Please read these terms carefully before using our platform — all guidelines on accounts, bonuses, payments, and responsible gaming are provided here.
Introduction and Applicability
Welcome to the bv345 platform. Compliance with the following terms is mandatory.
1.1 Acceptance of Agreement
By accessing the bv345 website or application, or by registering an account, you are considered to have read and agreed to these terms and conditions, the privacy policy, and the responsible gaming guidelines in full. If you do not agree with these terms, please refrain from using our services.
1.2 Changes to Terms
bv345 reserves the right to change, amend, or update these terms and conditions at any time. The latest version will always be published on our website. Continued use of the platform after any changes will be considered acceptance of the revised terms. For significant changes, we will endeavor to notify users as early as possible.
1.3 Scope of Services
These terms apply to all products and services of bv345, including:
- Online casino games (slots, live casino, fishing games)
- Sports betting (including cricket, football, e-sports)
- Bonus and promotional offers
- Payments and financial transactions
- Customer support services
Eligibility & Account Registration
The following conditions must be met to open an account at bv345.
2.1 Age Requirement & Eligibility
bv345 services are available only to individuals aged 21 and above. You confirm that:
- You are at least 21 years old and are using this service voluntarily.
- Online gaming is legally permitted in the country or region where you reside.
- You are not on any gaming-related self-exclusion list.
- You are opening an account for yourself and not on the instructions of any third party.
2.2 Single Account Policy
Only one account is permitted per individual, household, or residential address. Creating multiple accounts will be considered bonus fraud, and all accounts may be suspended or closed with all balances forfeited.
2.3 Obligation to Provide Accurate Information
You must provide truthful, complete, and up-to-date information during registration and payment processes. If false or misleading information is provided, bv345 reserves the right to close the account and cancel pending transactions. Identity verification (KYC) documents may be requested if necessary.
2.4 Account Security
You are fully responsible for keeping your login credentials secure. Do not share your password with any third party. If you suspect unauthorized access to your account, notify our support team immediately. You are responsible for all activity carried out using your credentials.
Deposit, Withdrawal & Payment Policy
We are committed to processing all financial transactions securely and promptly.
3.1 Accepted Payment Methods
bv345 currently supports the following mobile banking methods in Bangladesh:
- bKash — Bangladesh's most widely used mobile financial service
- Nagad — Mobile financial service of the postal department
- Rocket — Mobile wallet service from Dutch-Bangla Bank
- Upay — Digital wallet from United Commercial Bank
Payment methods other than those listed above are not accepted.
3.2 Minimum Deposit & Withdrawal Limits
Financial limits are the same for all payment methods:
- Minimum deposit: ৳500 (per method)
- Minimum withdrawal: ৳800 (per method)
- Withdrawal processing time: Typically completed within 10–45 minutes
3.3 Source of Funds & Compliance
You confirm that the funds deposited into your account come from a legitimate source. If money laundering or other financial crimes are suspected, bv345 reserves the right to notify the relevant authorities and to investigate or suspend the account. Payment requests must be made only from your own registered mobile number.
3.4 Withdrawal Policy
Before processing a withdrawal request, bv345 reserves the right to verify the following:
- Whether all bonus wagering requirements have been met
- Whether account verification has been completed
- Whether the transaction is not associated with any prohibited activity
If required verification has not been completed, the withdrawal process may be delayed.
Bonus & Promotional Offer Terms
The following conditions must be followed to claim all promotional benefits at bv345.
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → play with a total of ৳2,000
- Deposit ৳42,000 or more → maximum ৳20,000 bonus → total ৳62,000
This bonus applies only once per account, and any attempt to claim it through multiple accounts will be considered void.
4.2 Wagering Requirements
Before bonus funds can be withdrawn, a wagering requirement must be met — 25 times the bonus amount. Wagering is calculated on the bonus amount only, not on the sum of the deposit and bonus. Example:
- ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus can be withdrawn
4.3 General Bonus Usage Terms
The following general terms apply to all promotional offers:
- Bonus funds cannot be transferred directly to another person.
- Bonuses cannot be withdrawn unless wagering is complete.
- The same bonus cannot be claimed more than once.
- bv345 reserves the right to modify or withdraw any promotion.
- If bonus abuse is proven, the bonus and any winnings obtained through it will be voided.
4.4 VIP Program
bv345's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback is provided at each tier:
- Bronze: Up to 0.5% weekly cashback
- Silver: Up to 1.0% weekly cashback
- Gold: Up to 1.5% weekly cashback
VIP tier is determined based on your regular gaming activity, and you can advance to a higher tier through consistent participation.
Gaming Code of Conduct & Prohibited Activities
We follow strict policies to maintain a fair and honest gaming environment.
5.1 Fair Play Policy
bv345 is committed to ensuring a fair and equal gaming environment for all users. Any form of cheating, fraud, or system manipulation is strictly prohibited. Games use random number generators (RNG) that are audited and certified by third-party technology providers.
5.2 Prohibited Activities
The following activities are strictly prohibited and will result in immediate account closure if detected:
- Playing games using bots or automated software
- Exploiting technical errors in the system
- Bonus abuse or placing bets for the purpose of bonus hunting
- Collusion or conspiracy against another member
- Fund transfer arrangements (transferring funds from account to account)
- Use of fraudulent payment methods
5.3 Technical Issues & Game Results
If a game or bet is left incomplete due to a technical error or system disruption, bv345 will review the situation and take appropriate action. Any displayed winnings or profits resulting from a genuine error may be reversed. bv345 is not responsible for system downtime or maintenance.
Personal Data & Privacy
Protecting your personal information is our highest priority.
6.1 Data Collection & Use
bv345 collects necessary personal information for the purposes of managing your account, verifying identity, processing financial transactions, and providing customer service. To learn more about our data protection practices, please read our Privacy Policy page.
6.2 SSL Security
bv345 uses SSL encryption technology to keep all your personal and financial information secure. All data transfers between our servers and your device are encrypted. Your information is not sold or rented to third parties.
6.3 Cookie Policy
The bv345 website uses cookies to improve your browsing experience. These cookies are used to maintain your login status, save language preferences, and analyze site performance. Cookies can be managed from your browser settings, though some features may be limited as a result.
Responsible Gaming Policy
bv345 believes in responsible gaming and places player protection as the highest priority.
7.1 Safer Gaming Tools
bv345 provides various tools to help players stay in control of their gaming. Using these tools, you can:
- Set daily, weekly, or monthly deposit limits
- Place yourself on a temporary break (cooling-off period)
- You can request self-exclusion if needed
To learn more about this, please visit our Responsible Gaming page.
7.2 Identifying Problem Gaming
bv345 takes proactive steps to identify problem gaming behavior. If our system or support team notices such behavior, we will offer assistance and may impose restrictions on the account if necessary. View gaming as a form of entertainment, not a source of income.
7.3 Protection of Minors
bv345 strictly prohibits access by minors (under 21 years of age). Adult users are responsible for preventing minors from accessing their devices and accounts. The use of parental control software to protect children is strongly advised.
Limitation of Liability & Dispute Resolution
Get a clear understanding of bv345's limits of liability and the process for resolving any disputes.
8.1 Limitations of Service
bv345 is not liable for the following:
- Losses caused by internet connection disruptions
- Third-party software or hardware failures
- Temporary interruptions during unplanned system maintenance or upgrades
- Losses caused by the user's own errors
- Losses caused by unauthorized third-party access (where the user left their password unprotected)
8.2 Dispute Resolution Process
If you have any dispute or complaint, please contact our customer support team first. We aim to resolve all disputes within 7 business days. Providing a detailed description of the complaint along with relevant screenshots or documents will allow for a faster resolution.
8.3 Account Termination
bv345 reserves the right to suspend or close any account at any time without prior notice, for any reason, particularly in cases of violation of these terms. In the event of account closure, any valid balance will be returned; however, bonus funds and winnings derived from bonuses may be forfeited. Users may also request the closure of their account at any time.
8.4 Applicable Law
These terms and conditions are governed by relevant international online gaming regulations. Both parties agree to resolve any disputes through negotiation. If a resolution cannot be reached through negotiation, the appropriate legal process will be followed.
Contact & Support
If you have any questions about these terms, please get in touch with us.
Live Chat
Our support team is available 7 days a week, 24 hours a day via live chat. Support is available in both Bengali and English.
Log in to your accountEmail Support
For detailed questions about these terms and conditions, please email us. We will respond as quickly as possible.
Play safely and responsibly at bv345
Follow these terms and enjoy a safe and enjoyable gaming experience.